Shipping & Handling
Fast, reliable shipping with full tracking and insurance on every order
Free Standard Shipping on Orders $75+
All orders are fully insured and trackable from our warehouse to your door
Shipping Options
Standard Shipping
Orders $75+
$9.95 for orders under $75
2-Day Express
All orders
Overnight
All orders
Processing & Delivery Timeline
Order Processing
Orders are processed within 24-48 hours of purchase. You'll receive an order confirmation email immediately, followed by a shipping confirmation with tracking number once your order leaves our warehouse. Orders placed on weekends or holidays will be processed the next business day.
Packaging
All products are carefully packaged in premium, eco-friendly materials to ensure they arrive in perfect condition. LED masks ship in protective hard cases, and serums are wrapped in bubble wrap. Every package includes your invoice and product documentation.
Tracking
Track your order in real-time from warehouse to doorstep. Your tracking number works on our website and the carrier's portal. You'll receive email updates at key milestones: shipped, in transit, out for delivery, and delivered. Sign in to your account dashboard to view all order statuses.
Insurance & Protection
Every shipment is fully insured against loss or damage. If your package is lost in transit or arrives damaged, contact us within 48 hours and we'll send a replacement immediately at no cost. We stand behind every order with our satisfaction guarantee.
International Shipping
We Ship Worldwide
We're proud to serve customers in over 50 countries. International shipping rates and delivery times vary by destination. Standard international delivery takes 10-21 business days.
Customs & Duties
International orders may be subject to customs duties, taxes, and fees determined by your country's customs office. These charges are the responsibility of the recipient and are not included in our product or shipping prices. We recommend checking with your local customs office for estimated charges before ordering.
Restricted Countries
Due to shipping restrictions, we currently cannot ship to certain countries. If your country is not available at checkout, please contact our support team for alternative options or to be notified when shipping becomes available in your region.